Contact Us

Have a question about your order, shipping times, or a product? At CROWNVIBE.store, we are always here to help!

To save you time, we highly recommend reviewing our Frequently Asked Questions (FAQs) page before reaching out, as most common inquiries are answered there.

📧 Get in Touch via Email

If you still need assistance, please feel free to drop us a line. Our dedicated support team works hard to reply to all messages within 24 hours (excluding weekends and statutory bank holidays).

📝 For Faster Service, Please Include:

To help us resolve your issue as quickly as possible, please include the following details in your email if applicable:

  1. Order Number (e.g., #VIBE1001)

  2. The Email Address Used to Place the Order

  3. Clear Photos or Videos (if you are contacting us regarding a damaged, defective, or incorrect item)

💡 Customer Service Hours

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday – Sunday: Closed (Messages will be processed promptly on Monday morning)

We would love to hear from you and ensure you have a fantastic shopping experience with us!

Chongqing Chuanqin Trading Co., Ltd.
Address: No. 1-2, Chongwen Road, Huangjueya Town, Nan'an District, Chongqing